FAQ

Frequent Questions: System

How will my alternator interact with my system? 
Our systems are designed to work in conjunction with your vehicle’s alternator.  You will not need to disconnect your solar system when charging your battery bank with an alternator.  You can have both sources running at the same time.  With lithium battery systems we occasionally install an alternator disconnect switch.

How will a generator interact with my system? 
Our systems are designed to work in conjunction with a generator.  You will not need to disconnect your solar system when using a generator to power AC loads or charging your battery bank.  You can have both sources running at the same the time.

When do I need to turn off my solar? 
The short answer is never when outside.  A well-designed RV solar power system will have a charge controller that automatically detects when your batteries are at full charge, and tapers off the charging current from your solar panels to prevent overcharging.

When stored inside a garage or covered area, you will want to turn your solar OFF at the circuit breaker (or remove fuse) to ensure the solar charge controller doesn’t become a load on your house battery bank. Your normal house disconnect switch will not turn OFF your solar.

Frequent Questions: Service

Do you do installations? 
We do complete system installs, but you will want to set your appointment several months in advance.  Our installation department is always running at full capacity, and it isn’t unusual for us to be completely booked out six months into the future.

What do you offer for warrantees? 
Many of our components have their own warranties underwritten by the manufacturer, which range from 1-5 years with some proration; and, we do our best to ensure that all components are properly installed to the specifications. Our workmanship is 100% guaranteed, aside from normal wear and tear that transpires with RVs. Vibration and stress can cause connections to loosen over time, and we expect RVers to periodically have check-ups performed.