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At AM Solar we see mobile power systems as being composed of five sub-systems that either harvest power, store energy, or distribute power. We design complete kits for each of these subsystems that mesh together with no gaps or overlaps to form a complete system. To design the perfect kit for your application, click on the subsystem diagram below or follow one of our vehicle-specific design guides.

  • Support

    AM Solar provides high level support for all of the products we sell, for the life of the rig. If you buy something from us, welcome to the club. We have your back.

    Support Tiers:
    $0 – Friendly Guidance: 5 minutes
    Up to $1000 – Component Support: 10 minutes
    Up to $3000 – Subsystem Configuration: 30 minutes
    Up to $5000 – System Integration: 45 minutes
    Up to $7000 – Full System Support: 60 minutes
    Up to $12,000 – Complex Support: 2 hours
    Up to $18,000 – Deluxe Support: 3 hours
    $18,000 or more – We’ve got you covered: Unlimited
    AM Solar Install – Welcome to the family: Unlimited
    Terms and conditions apply

  • Returns

    You have 30 calendar days from the date in which your items are received to submit requests for returns.

    To be eligible for a return, your item(s) must be unused and in the same condition in which they were received. Some items have special conditions for return and those are outlined on the enclosed Return Material Request Form.

    To initiate a return, simply follow the instructions on the enclosed Return Material Request Form.

  • Refunds

    Upon receipt and inspection of returned item(s), we will notify you on whether or not your return has been approved. If it is approved, we will issue a refund to your original payment method. A standard restocking fee of 5% will automatically be applied, up to 50% restocking fee depending on the circumstances of your order.

    Please allow for up-to 2 weeks to fully process your return.

  • Missing Components

    Many of our systems breakdown into several individual components. While we do our very best to ensure you receive your order complete, there are occasions when a component falls under our radar. If you discover a missing component from your order, contact our office within 30 calendar days from the date in which your shipment was received to claim any missing item(s). Missing item claims will not be accepted past the 30 day window so it is very important to thoroughly inventory your shipments immediately upon receipt.

  • Shipping

    You will be responsible for covering the costs of the return shipping. Shipping costs are non-refundable and will be deducted from refunds.

  • Tax Credit

    Your system may be eligible for a tax credit. Find out more on our Solar Investment Tax Credit page.

  • Disclaimers

    AM Solar recommends that customers pay close attention to product weights and verify with their RV manufacturer that their mobile power system does not exceed any design limitations. AM Solar has extensive experience with thousands of installations on hundreds of different applications. AM Solar uses all the resources at their disposal and our best judgment to determine what can safely be installed in your rig. But, because these power systems are so highly customized and novel to mobile applications, we are essentially venturing into the unknown. These systems are sold with the understanding that AM Solar cannot be held responsible for weight-related problems that may occur and it is the customer who is ultimately responsible for what goes in their rig.

Contact

For questions or concerns on these policies, please contact our office by phone (541) 726-1091 or email info@amsolar.com.

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